cookie policy

cookie policy

Cookies

  • cookies

    • What are cookies?

      At marlies|dekkers we find it important to be as transparant and clear as possible when it comes to the use of cookies on our website. We use cookies to improve your online user and shopping experience and the personalisation of online advertisements. Below you can find a more extensive explanation on cookies, why they are being used and how you can delete them. Via this webpage we will keep you updated on all developments concerning cookies.

      There are two types of cookies: first party and third party cookies. First party cookies are cookies that make sure a website performs at its best, e.g. a cookie can make sure that the items you added to your shopping bag stay there, without you having to login everytime you visit our website. These cookies are from the visiting site itself.

      Third party cookies are created by, as the name already implies, third parties. An example could be cookies from Google Analytics, that make sure the data about visitors of the website can be collected and analysed. These cookies can make sure you don't continue to get the same advertisements, or make sure that you gt to see advertisements based on your search behaviour or viewed products in a webshop.

      Between these two types of cookies, there are cookies with different functions:

      Functional cookies
      These cookies keep track of your preferences and remember if you have visited a site befor, e.g. Google remembers your language preference.

      Performance cookies
      These cookies can measure whether an advertisement leads to a purchase or subscription. Other websites can receive comission when a purchase or subscription leading from an advertisement takes place.

      Analytical cookies
      These cookies help website owners to keep track of their website statistics. Services like Google Analytics can measure the amount of visitors, geolocations or used browsers for example.

      Profiling cookies
      These are third party cookies that make sure that you get to see advertisements about the products you have just viewed on a certain website. Facebook also uses these types of cookies when you click the "like" button of a page or post. That is also why you might see who of your friends have liked a certain product or page.

      Below you can read more about the different cookies.Back to top
       

    • Type of cookies

      We use different type of cookies to improve your online shopping experience. Below you can read more about the type of cookies where are using, and what we do with them.

      Functional cookies

      Name Cookies Function Time to expire
      Demandware uuid, dwsid, cqcid, dw,dwsecuretoken,
      dwanonymous, dwac
      These cookies are essential in order to provide you with a good shopping experience.
      They are used to help administer and optimize the e-commerce portions of our Website.
      24 months
      CloudFlare __cfduid These cookies are used by our content delivery network to helps us deliver the content of the website to our clients faster. 48 hours


      Performance cookies
      These cookies can measure whether an advertisement leads to a purchase or subscription. Other websites can receive comission when a purchase or subscription leading from an advertisement takes place.

      Analytical cookies
      These cookies help website owners to keep track of their website statistics. Services like Google Analytics can measure the amount of visitors, geolocations or used browsers for example.

      Name Cookies Function Time to expire
      Optimizely optimizely_newuser, optimizelySegments, optimizelyEndUserId, optimizelyBuckets, optimizelyPendingLogEvents An A/B testing service that helps us find out what can be improved on the website. 10 years
      Google Analytics _ga, _gat These cookies are used to collect analytical information on our online customers. 24 months
      Google Tag Manager Gtm_auth, gtm_debug, gtm_preview These cookies are used to test and debug the Google Tag Manager. When browser session ends
      Hotjar _hjUserId This cookie is used to collect analytical information on users behaviour and site interactions. 12 months


      Profilerings cookies
      These are third party cookies that make sure that you get to see advertisements about the products you have just viewed on a certain website. Facebook also uses these types of cookies when you click the "like" button of a page or post. That is also why you might see who of your friends have liked a certain product or page.

      Name Cookies Function Time to expire
      Facebook en Instagram Datr, fr, reg_ext_ref, reg_fb_gate, reg_fb_ref Used to control online advertising and for re-targeting, optimization, and reporting of online adverts. 24 months
      Dynamic Google Remarketing utma, utmb, utmc, utmv en utmz Used to personalize online ads based on past actions of our online customers. 2 years
      Criteo uid Used to collect data related to your browsing on our website in order to display personalized advertisements. 12 months
      Google AdWords Conversion utma, utmb, utmc, utmv en utmz Used to personalize online ads based on past actions of our online customers. 2 years
      Bing MUID, MR, MUIDB This cookie is an analytics service provided that connects data from the Bing advertising network with actions performed on the Website. 24 months
      DoubleClick DSID, IDE, id Used to personalize online ads based on past actions of our online customers. 24 months
      One Signal __cfduid This cookie is used to control and personalise the instant messages we sent to clients. 48 hours
      Yotpo pixel YotPo is our independent Rating and Review service collects data when a product has been purchased, rated and revised. Information then could be used to personalise ads via Facebook. 48 hours
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    • How can you delete cookies?

      Of course you can delete our cookies. But, please do note that when cookies are deleted we cannot provide an optimal shopping experience on our website. You can find manuals on how to delete or deactivate cookies below:

       
      Browser Manual
      Chrome click here
      Firefox click here
      Internet Explorer click here
      Safari click here
      Back to top
       

Contact Us

Marlies Dekkers

For an easy and quick way to find what you’re looking for, take a look at our FAQ’s about Shopping, Shipping and Delivery, Returns and how we handle your information. If you have a question about a webshop order, please mention your order number and send your email to: webshop@marliesdekkers.com. At this moment we can only answer messages in Dutch or English. Our customer service team is available from: Monday – Friday 9.30 AM – 5 PM (Central European Time) + 31 10 79 97 999

Need help? Contact our customer service via live chat (English and Dutch).